All user names will be displayed for you. Surface Pro is one of the best products from Microsoft. Then the Surface Pro will be restored to factory settings and you can login the tablet without password. Now you can use the new password for Surface login. The commenter on the web site found his recovery key after several weeks - he could not explain why it worked later when it had not before and suspects Microsoft made some change to recovery keys. Try logging in on another computer and give the forgot password response and obtain a new password. Step 4: On the Choose an option screen, select Troubleshoot.
Soft reset can be done by press and hold the power key for at least 11 seconds. Windows 8 Step 1: Make sure that Surface is turned off and connected to the power supply. But what is to do when you just forgot the login password? How to Factory Reset Surface without Losing Any Data Once a time, after I updated my surface pro 3, it was too slow to response. You also may need to reset your Surface on these cases: When your Surface system is broken down or stop on the blue screen suddenly. How can I not just override the Bitlocker and reset to factory??? The only thing special about the recovery image are the device drivers, which also happen to be available through Windows Update.
It actually saves a significant amount of times because you can reset password with only 3 steps. I took it to a repair place and they said they couldn't reset, suggested I change the hard drive, I agreed but the hard drive is connected to the mother board. I found my recovery key by searching microsoft support for 'bitlocker recovery key'. Use the arrow keys to select the Boot tab, and then select Hard Disk Drivers and press Enter. Need help resetting a used Surface Pro without installation disc? Wait a moment and look at the screen, a message such as loading new software will start the hard reset process Hi, I have followed the instructions as my screen was just coming up with blue Windows screen then went onto a white screen with just time and battery log showing. You have just performed the hard reset operations.
Windows 10 Step 1-6 is the same as Windows 8. If you obtained the surface pro from someone else as you stated in your question, that bitlocker approach won't work, as you don't have their password. After this is done it is going to ask you to connect your device to the computer and install an update file. Step 4: Choose Bitlocker Recovery module in home window of M3 Data Recovery. The 48-digit password is the BitLocker recovery key that was used to encrypt your storage device. This result can be caused by a wide range of things such as corrupted drivers or Windows Updates not able to install successfully.
It will take a minute or less. When your Surface goes into recovery mode, it could be due to a number of issues. Press shift f10 to bring up a command prompt. This Hard Reset Process will erase all data from Your Mobile Phone The Above Hard Reset Process may harm your device you are doing at your own risk. Step 1: From the Windows sign-in screen, hit the Power icon. Because your data cant be recovered from phone if once lost during the reset process. Not really sure but I just need it to read the usb, erase all my files and reformat my laptop.
Still hold the volume down key, the release Power Key. Step 3: When get into recovery environment, select the language and keyboard layout preferences. You'll see the output screen. Step 7: Tap Reset button, factory reset process will begin. Surface Pro keeps asking you for BitLocker recovery key at startup? By completing this procedure, you have either disabled BitLocker or decrypted the operating system volume.
This Hard Reset Process will erase all data from Your Mobile Phone The Above Hard Reset Process may harm your device you are doing at your own risk. If you get the prompt Restart anyway, choose Restart anyway. However, if you can't remember the account password, then you still can and use the new password for login. The link that I chose is a Onedrive page that displayed the Bitlocker recovery key for my device which I did not manually set up. Unsure if that is the same anonymous person or not. Since the release of Windows 8, Microsoft provides a default login option with its account service for all products including Surface tablet, such as hotmail, live mail etc.
Step 7: Repartition the drivers, follow the instructions on the screen to do, your Surface will restart and begin to restore. Press and hold down the Volume-down button, meanwhile press and release the Power button. Windows offers to create this for you. The commenter on the web site found his recovery key after several weeks - he could not explain why it worked later when it had not before and suspects Microsoft made some change to recovery keys. In case if you find any issues with above procedure comment here. As soon as the Surface logo appears, release the Volume-Down button. Dude just want to reset it.
Now you have to select a specific windows system that you want to recover its password for. Step 1: Turn off your Surface and make sure it is charging power. Wait to complete the hard reset operation. After this, type in rstrui. Reset Surface Pro 3 to factory default without login with password When you forgot Surface Pro 3 tablet password and are locked out, you can follow this article: to see if you can find the methods to open your Surface Pro 3 without losing data.